1. Agreement
By using WYRM ("WYRM," "the Service"), including any of its modules — Procure, Ledger, Cyber, Legal, or Data — you agree to these terms. If you do not agree, do not use the service. WYRM is operated by DRAVEK Holdings Ltd, a company registered in England and Wales (Company No. 17192223) ("we," "us"). These terms apply to all users, including free-tier and API consumers.
2. Service Description
Procure is an agentic AI platform for procurement and supply chain intelligence. It ingests publicly available and licensed data feeds, processes them with specialist AI agents, and returns ranked procurement decisions to users. Procure does not create primary data — it aggregates, normalises, and reasons over information from sources including OpenSanctions, the London Metal Exchange, European Central Bank, UN COMTRADE, OpenCorporates, Climatiq, AISStream, NOAA, USGS, and other published feeds.
3. Beta and Early Access
Procure is currently in early access. This means:
- Features may change, break, or be removed without notice
- Data feeds may have gaps or temporary outages
- API schemas may change between versions
- Alert delivery timing is best-effort, not guaranteed SLA
- Pricing may change before general availability
We will communicate breaking changes in advance via the registered account email and via the public changelog. Early-access cohorts should expect a faster cadence of platform changes than at general availability.
4. Acceptable Use
You may use Procure for lawful purposes. You may not:
- Use the service to stalk, harass, or target individuals
- Use Procure to evade or circumvent applicable sanctions, export controls, customs duties, or CBAM obligations
- Resell raw Procure decision outputs or licensed underlying data without a commercial agreement
- Use automated tools to scrape or overload the API beyond your subscribed rate limits
- Misrepresent Procure decision outputs as the buyer's own original analysis without attribution to the platform
- Use the service for any activity that violates applicable law in the buyer's operating jurisdiction
Violations result in immediate account suspension. We are not interested in lengthy warnings.
5. API Usage
API access is available on paid tiers. Rate limits are enforced per tier. Exceeding your rate limit returns HTTP 429. Persistent abuse triggers automatic throttling. API keys are tied to your account and must not be shared. If a key is compromised, rotate it immediately from your dashboard or contact us.
We reserve the right to modify API schemas with versioned endpoints. Deprecated endpoints will remain functional for at least 90 days after a new version ships.
6. Intellectual Property
The Procure platform, its UI, agentic AI architecture, and proprietary scoring and ensemble algorithms are owned by us. The underlying public data we ingest remains the property of its originators — we do not claim ownership of OpenSanctions records, UN COMTRADE statistics, ECB reference rates, or any other published feed. Our value-add is the orchestration, normalisation, scoring, and delivery layer.
You retain ownership of any content you create using Procure decision outputs, including procurement memos, audit packs, and derivative analyses. We ask for attribution when Procure is the source, but we do not require it.
7. Data Accuracy
Procure processes data from third-party public and licensed feeds. We normalise and deduplicate it, but we cannot guarantee the accuracy of upstream sources. AI-generated analysis, including Situational Analysis simulations, confidence-ensemble scoring, and correlation outputs, are probabilistic assessments — not certainties. Procurement decisions remain the responsibility of the buyer, who should validate Procure outputs against the buyer's own internal controls before contracting.
8. Limitation of Liability
Procure is provided "as is" without warranty. To the maximum extent permitted by law, we are not liable for damages arising from your use of the service, including but not limited to: missed alerts, inaccurate AI analysis, service downtime, data loss, or decisions made based on Procure intelligence.
Our total liability is capped at the amount you paid us in the 12 months preceding the claim. For free-tier users, that is zero.
9. Account Termination
You may delete your account at any time from the dashboard. We may suspend or terminate accounts that violate these terms, abuse the platform, or exceed reasonable usage. Upon termination, your data is permanently deleted within 30 days per our Privacy Policy.
10. Payment Terms
Paid plans are billed monthly. Payments are processed through Lemon Squeezy, who act as Merchant of Record for the sale — meaning Lemon Squeezy is the contracting seller of record for tax purposes and handles UK VAT, EU VAT, and US sales tax on our behalf. We do not store credit card numbers; Lemon Squeezy handles that. Refunds are available within 14 days of purchase for unused service. Downgrades take effect at the end of the current billing cycle.
11. Governing Law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute that cannot be resolved informally. We prefer to resolve things over email first. If you have a problem, write to info@wyrm.ai before involving lawyers.
12. Founding Member Programme
The Founding Member Programme is a fixed-rate Pro subscription offered to the first fifty paying subscribers. The clauses below set out the eligibility, rate, renewal, cancellation, and support terms of that programme. The standard Pro subscription terms in sections 4 through 10 continue to apply alongside this section; where the two conflict, this section prevails in respect of the Founding rate and seat count only.
12.1 Eligibility
The Founding rate is available to the first fifty Pro subscribers in order of first successful payment, on a first-paid, first-served basis. Eligibility is determined at the moment the payment is captured by our payment processor; the public counter on /pricing is informational and may briefly lag the authoritative count. Once fifty Founding subscriptions have been recorded, the programme is closed to new entrants.
12.2 Rate and lock period
Founding Members pay £29 per month for the Pro tier, locked at that rate for twelve calendar months from the date of their first successful payment. The £29 rate is exclusive of any taxes Lemon Squeezy is required to collect as Merchant of Record; the final charge to the card may therefore include VAT or sales tax depending on the member's billing address.
12.3 Renewal after the lock period
At the end of the twelve-month lock period, the subscription will renew at the then-current standard Pro rate (£49 per month as at the date these terms were last updated). We will give at least thirty days' written notice by email to the registered account address before the first renewal at the new rate, so the member has time either to continue at the standard rate or to cancel before the new rate is charged. Continued use after the notice period constitutes acceptance of the standard rate.
12.4 Cancellation forfeits the Founding rate
If a Founding Member cancels their subscription at any point — including before the twelve-month lock has elapsed — the Founding rate is permanently forfeited as to that member. Re-subscribing to Pro afterwards is at the then- current standard rate; the £29 rate cannot be re-claimed, even if the original cancellation was within the same billing cycle.
12.5 Seats do not recycle
A Founding seat, once claimed, counts toward the fifty- seat cap permanently. A cancellation under clause 12.4 does not free the seat for a new subscriber. The fifty- seat cap is enforced at the payment processor and at the database layer; once fifty seats have been claimed, new Founding subscriptions cannot be created regardless of cancellations.
12.6 Founding Member support
For the duration of the twelve-month lock period, every support request from a Founding Member is reviewed by a human on our team within one business day, regardless of the topic. Automated responses may still acknowledge the ticket on receipt, but no Founding ticket is closed without human review. After the lock period the standard Pro support level applies, unless the member is also on a separately purchased Enterprise support tier.
12.7 Product variation during the lock period
We may add, change, or remove features from the Pro tier during the lock period as part of normal product evolution; this does not affect the £29 rate. If we make a substantive negative change to the Pro tier's core capability — meaning the permanent removal of a capability that was advertised on /pricing at the time of subscription — Founding Members may cancel within sixty days of being notified of the change without triggering the forfeit in clause 12.4. In that situation any unused portion of the current billing month will be refunded pro rata.
13. Changes to These Terms
We may update these terms as Procure evolves. Material changes will be communicated by email with a 30-day notice period. Continued use after the notice period constitutes acceptance.