1. Agreement
By using WYRM Sentinel ("Sentinel," "the Service"), you agree to these terms. If you do not agree, do not use the service. Sentinel is operated by James Reed ("we," "us"). These terms apply to all users, including free-tier and API consumers.
2. Service Description
Sentinel is an agentic AI platform for procurement and supply chain intelligence. It ingests publicly available and licensed data feeds, processes them with specialist AI agents, and returns ranked procurement decisions to users. Sentinel does not create primary data — it aggregates, normalises, and reasons over information from sources including OpenSanctions, the London Metal Exchange, European Central Bank, UN COMTRADE, OpenCorporates, Climatiq, AISStream, NOAA, USGS, and other published feeds.
3. Beta and Early Access
Sentinel is currently in early access. This means:
- Features may change, break, or be removed without notice
- Data feeds may have gaps or temporary outages
- API schemas may change between versions
- Alert delivery timing is best-effort, not guaranteed SLA
- Pricing may change before general availability
We will communicate breaking changes in advance via the registered account email and via the public changelog. Early-access cohorts should expect a faster cadence of platform changes than at general availability.
4. Acceptable Use
You may use Sentinel for lawful purposes. You may not:
- Use the service to stalk, harass, or target individuals
- Use Sentinel to evade or circumvent applicable sanctions, export controls, customs duties, or CBAM obligations
- Resell raw Sentinel decision outputs or licensed underlying data without a commercial agreement
- Use automated tools to scrape or overload the API beyond your subscribed rate limits
- Misrepresent Sentinel decision outputs as the buyer's own original analysis without attribution to the platform
- Use the service for any activity that violates applicable law in the buyer's operating jurisdiction
Violations result in immediate account suspension. We are not interested in lengthy warnings.
5. API Usage
API access is available on paid tiers. Rate limits are enforced per tier. Exceeding your rate limit returns HTTP 429. Persistent abuse triggers automatic throttling. API keys are tied to your account and must not be shared. If a key is compromised, rotate it immediately from your dashboard or contact us.
We reserve the right to modify API schemas with versioned endpoints. Deprecated endpoints will remain functional for at least 90 days after a new version ships.
6. Intellectual Property
The Sentinel platform, its UI, agentic AI architecture, and proprietary scoring and ensemble algorithms are owned by us. The underlying public data we ingest remains the property of its originators — we do not claim ownership of OpenSanctions records, UN COMTRADE statistics, ECB reference rates, or any other published feed. Our value-add is the orchestration, normalisation, scoring, and delivery layer.
You retain ownership of any content you create using Sentinel decision outputs, including procurement memos, audit packs, and derivative analyses. We ask for attribution when Sentinel is the source, but we do not require it.
7. Data Accuracy
Sentinel processes data from third-party public and licensed feeds. We normalise and deduplicate it, but we cannot guarantee the accuracy of upstream sources. AI-generated analysis, including Situational Analysis simulations, confidence-ensemble scoring, and correlation outputs, are probabilistic assessments — not certainties. Procurement decisions remain the responsibility of the buyer, who should validate Sentinel outputs against the buyer's own internal controls before contracting.
8. Limitation of Liability
Sentinel is provided "as is" without warranty. To the maximum extent permitted by law, we are not liable for damages arising from your use of the service, including but not limited to: missed alerts, inaccurate AI analysis, service downtime, data loss, or decisions made based on Sentinel intelligence.
Our total liability is capped at the amount you paid us in the 12 months preceding the claim. For free-tier users, that is zero.
9. Account Termination
You may delete your account at any time from the dashboard. We may suspend or terminate accounts that violate these terms, abuse the platform, or exceed reasonable usage. Upon termination, your data is permanently deleted within 30 days per our Privacy Policy.
10. Payment Terms
Paid plans are billed monthly. Payments are processed through Stripe. We do not store credit card numbers — Stripe handles that. Refunds are available within 14 days of purchase for unused service. Downgrades take effect at the end of the current billing cycle.
11. Governing Law
These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration, not class action. We prefer to resolve things over email first. If you have a problem, write to hello@wyrm.ai before involving lawyers.
12. Changes to These Terms
We may update these terms as Sentinel evolves. Material changes will be communicated by email with a 30-day notice period. Continued use after the notice period constitutes acceptance.